Feature Customer: AnniesCostumes.com

Moniker DomaiNewz sat down with Shari Maxwell, Webmistress of AnniesCostumes.com, a multi-million dollar ecommerce business

We recently sat down with Shari Maxwell, the Webmistress and Vice President of Extreme Halloween, Inc. Shari started experimenting with selling products online from her parents' costume store in 1996. This led to a separate corporation in 2000 and is now a multimillion dollar e-commerce operation. The Extreme Halloween Network is composed of 13 websites including: www.anniescostumes.com, www.extremehalloween.com, www.santasuits.com , www.spoiledrottendoggies.com and www.spoiledrottenkitties.com .

How did you hear about Moniker?
I met Moniker at a trade show.

Why did you select Moniker?
Because they offered me a great rate and great service.

What advantages does Moniker have vs. o ther registrars?
They have great security and really good customer service, they always answer the phone and help me really quick.

What are some of the Moniker services that you use?
Domain name registration for new domains, Coolhandle.com web hosting and anonymous who is.

Can you comment on the customer service you get from Moniker?
It is very good, they’re always friendly, they answer the phone and answer emails quickly and they follow up on transfer requests and email me to confirm everything was taken care of.

If you were to recommend Moniker, to ano ther company, what product or service benefits would you mention?
They have great bulk pricing, quick and friendly customer service and very secure servers, the highest level of security you can get.

What has been the best single benefit you have experienced since switching to Moniker?
They are saving us money.

Are there any tips or suggestions you would like to share with other Domain managers from your years of experience?
Always put your domain names on automatic renewal so they renew and you don’t lose your domains.

Are there any recent trends or best practices you would like to pass along to other Domain managers?
You should buy different variations and common misspellings of your domain names so your competitors can’t buy them and confuse your customers.

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