Customer Support Center

Our support team is here to help. Contact our team for assistance with account related issues or technical support by phone, email, or by filling out a simple form.

COVID-19 Update

Dear customer,

As concerns around the novel coronavirus (COVID-19) grow globally, the health and safety of our staff and community are a top priority for us.

As of 16th March, we have decided to move to a 100% remote working set up across Moniker until further notice, following World Health Organization's advice.

There will be no impact on our products, services. It is business as usual and our full team is here to help you.

We will keep you posted on any new developments here. Hope you and your loved ones are in good health.

Regards,
Team Moniker

Our goal is to resolve your issue as quickly as possible. We are committed to answer your emails within 24 hours on business days. If your request involves additional support by the responsible registry, the response time may be delayed.

Please describe your problem in detail – this helps us to help you as fast and as good as possible. I agree to the processing of the above data for the purpose of establishing contact with Moniker Online Services, LLC.
Privacy Policy

Contact Options

Hours of operation:
Monday through Friday: 8:00am to 8:00pm US EST/EDT (5:00am to 5:00pm US PST/PDT)

Contact support email:
getsupport@moniker.com

Phone:
Toll free in the U.S. and Canada: 1 (844) 760-0251
Outside the U.S. and Canada: +1 (954) 601-5759

Fax:
+1 (954) 337 0662

How to contact a domain owner?

If you want to get in contact with a domain owner (registrant), please refer to the publicly available Whois data provided by the respective TLD registry.

Following data privacy requirements, Key-Systems does not publish contact data of its registrant customers in the public Whois for many top level domains.

To contact these registrants, please visit the website domain-contact.org and send a message to a registrant of a domain managed through us via a contact form.

Wire Transfer Details

  • Beneficiary Bank Name: First Citizens Bank
  • City / State: Raleigh, NC USA
  • ABA / Routing: 053100300
  • Swift / BIC: FCBTUS33
  • Beneficiary Account Number: 9062907565
  • Beneficiary Name and Address: Moniker Online Services, LLC / 1994 East Sunrise Boulevard #223 Fort Lauderdale, FL 33304